Privacy Policy

This Privacy Policy explains how Magnolia Hideaway (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website and submit forms related to our sweepstakes, inquiries, or other communications.

Who we are

Operator: Trieu Nguyen
Address: 6101 San Felipe St, Houston, TX 77057
Contact email: booking@kntrentals.com

Information we collect

• Form information you submit (e.g., name, email, phone number, entry type, links, and messages).
• Uploaded files you choose to provide (e.g., a screenshot for “Social Bonus” entries).
• Technical data (e.g., IP address, device/browser type, and basic logs) that may be collected automatically by our hosting provider.

How we use your information

• To process sweepstakes entries and verify eligibility (including reviewing uploaded screenshots or social links when provided).
• To respond to inquiries and communicate with you about your submission.
• To prevent fraud, abuse, or spam and to protect the integrity of the sweepstakes.
• To improve the website and user experience.

How forms and file uploads are handled

Our website is hosted on Netlify. When you submit a form, Netlify may receive and store the submission data and any attached file upload on our behalf. We access those submissions through the Netlify dashboard and/or integrations (such as email notifications or automation tools).

SMS messaging (text messages)

If you choose to provide your phone number, we may send you SMS/text messages related to your inquiry, your reservation, your stay, our sweepstakes/promotion, or other information you request. We send these messages only when you opt in or otherwise provide express consent for us to contact you by text.

• Consent: By submitting a phone number and checking/confirming consent where offered, you authorize us to send text messages to that number. Consent is not a condition of purchase or booking.
• Frequency: Message frequency varies based on your interactions (e.g., booking updates, questions, or promotions you request).
• Rates: Message and data rates may apply depending on your mobile carrier and plan.
• Opt-out: Reply STOP to cancel at any time. After you send STOP, you may receive one final confirmation message and then no further messages will be sent unless you re-subscribe.
• Help: Reply HELP for help or email booking@kntrentals.com.
• Carriers: Carriers are not liable for delayed or undelivered messages.

We may use trusted service providers (such as SMS delivery platforms) to send messages on our behalf. These providers process your phone number and message content only to deliver the messages and maintain compliance.

Sharing your information

We do not sell your personal information. We may share information only in these situations:

• Service providers who help run the site and process submissions (e.g., hosting and email/automation tools).
• Legal reasons if required to comply with law, enforce our rights, or protect users and the public.
• Sweepstakes administration as reasonably needed to verify entries, select winners, and deliver prizes.

Data retention

We keep submissions only as long as reasonably necessary to administer the sweepstakes, resolve issues, maintain records, and comply with legal obligations. Uploaded files are retained along with the submission record.

Your choices

• You can avoid uploading a file unless it’s needed for your entry type.
• You may request access, correction, or deletion of your submission by emailing booking@kntrentals.com.

Security

We take reasonable steps to protect information submitted through this site. However, no method of transmission or storage is 100% secure.

Children’s privacy

This website and sweepstakes are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above will reflect the latest version.